FAQs

1. Shipping:

  • All orders are dispatched within 2-3 working days. 
  • Delivered by UK Post Office.
  • UK orders are Standard 1st Class and aim to be delivered the next working day.
  • International orders are sent as International Standard and are delivered in Europe within 3-5 working days and worldwide within 5-7 working days.
  • Please contact us if you'd like a different method of shipping.

2. Age:

We recommend the users of the robot kit to be between the ages of 7 and 16. Users can be younger than 7 that if they're being supervised when building the robot. Although in terms of age we recommend up to 16 years old, many adults have found our robotics kits and AdamaScript visual programming language to be stimulating.

The online courses, education apps and ebooks are open to all ages.

3. Returns:

If you would like to return an item, please drop us an email and we will send you the return address with further instructions. Once we get the parcel, we will refund you within 10 working days. 

Please note that we will only refund the cost of the product itself, not the shipping.

4. Received a damaged or wrong product:

In the unlikely event of receiving a faulty or wrong item please contact us ASAP and we will sort it out for you.

Didn't find the answer? Feel free to contact us at: 

adamarobotics@gmail.com